
Government-Exclusive Benefits
We understand the purchasing pressures and processes government teams face. That’s why we’ve created terms to make working with Titan AV smooth, compliant, and cashflow-friendly.
✅ 15% Discount
Save instantly on our full range of AV equipment — available for orders of $500 or more (ex GST & shipping).
✅ 30-Day Credit Terms
Enjoy 30-day terms from the invoice date, giving your team time for payment processing.
✅ PO-Only Order Processing
A valid Purchase Order must accompany all orders to ensure transparency, billing accuracy, and compliance with your procurement policy.
✅ Custom Quotes & Bulk Order Support
Need help with a facility upgrade, bundle solution, or large-scale rollout? Our team will work with you to create the right package, fast. We’re here to help - call or email.
✅ GST-Compliant Invoices & Easy Documentation
Tax Invoices include clear itemisation, GST detail, and order tracking - making audits and approvals a breeze.
✅ Trusted. Proven. Proudly Australian.
With over 20 years of industry experience, Titan AV is 100% Australian owned and operated. We proudly support public sector organisations Australia-wide, from classrooms to council chambers.
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⭐️ Over 20 Years of Experience
For over two decades, we’ve delivered professional AV gear to schools, councils, and government teams—reliable service, practical solutions, and gear that performs.
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📍 Brisbane-Based
Based in Brisbane, we handle stock, support, and shipping locally — and we manufacture select products in-house. That means faster shipping and real, responsive service from people who know the gear.
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🎤 End-to-End Solutions
From truss systems and staging to cabling, racks, and road cases — we offer everything you need to set up, store, and manage your AV gear. One supplier. End-to-end reliability.
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FAQs
Eligibility & Getting Started
Who is eligible for the government discount and credit terms?
Who is eligible for the government discount and credit terms?
Any Australian government department, government-owned entity, local council, or government school (including TAFEs and state-funded education institutions). If you're unsure, feel free to contact us and we’ll confirm your eligibility.
How do I apply for a Government Account?
How do I apply for a Government Account?
Simply complete the Government Account Application Form with your organisation details and purchase order requirement. Then return it to sales@titanav.co. Most accounts are approved within 2 business days.
How long does approval take?
How long does approval take?
Most accounts are approved within 2 business days.
How will I know the discount is active?
How will I know the discount is active?
You’ll receive a confirmation email once your account is live. From there, all eligible orders will automatically include your benefits.
Where can I read the full Terms & Conditions?
Where can I read the full Terms & Conditions?
You can download the full Government Account Terms & Conditions here. We recommend reviewing them before submitting your application.
Pricing, Terms & Compliance
Is there a minimum order value to access the discount?
Is there a minimum order value to access the discount?
Yes — orders must total $500 or more (ex GST & freight) to qualify for the 15% discount off RRP and 30-day terms.
Do I need a Purchase Order to place an order?
Do I need a Purchase Order to place an order?
Yes. A valid Purchase Order is required for all Government Account orders. Orders without a PO may be delayed or declined.
How do the 30-day credit terms work?
How do the 30-day credit terms work?
Once your account is approved, we activate 30-day terms on your profile. Invoices are dated when we process the order (not when quoted), and payment is due 30 calendar days from that date.
Can I get an extension beyond 30 days?
Can I get an extension beyond 30 days?
No — our payment terms are fixed at 30 days from invoice, as outlined in our Terms & Conditions. We recommend aligning orders with your billing cycle.
Can I combine the government discount with other promotions?
Can I combine the government discount with other promotions?
No — government accounts are not eligible for sale pricing, loyalty tiers, promotional codes, or gift cards. The 15% discount off RRP and credit terms are fixed.
Ordering & Procurement
Do I need to order online to get the discount?
Do I need to order online to get the discount?
Not at all. You're welcome to request a quote or email us your order. Your discount and terms apply regardless of how you place the order.
Can I get a formal quote for procurement?
Can I get a formal quote for procurement?
Yes — we can provide detailed, GST-compliant quotes to support tenders, budget approvals, or bulk planning.
What if my order is under $500?
What if my order is under $500?
You're welcome to order through Titan AV, but orders below $500 are not eligible for the discount or 30-day terms.
Can you help with recurring or multi-site supply?
Can you help with recurring or multi-site supply?
Absolutely. We support multi-campus orders, recurring deliveries, and large-scale AV setups with proactive stock planning and support.