Our products come with warranties in addition to your rights under Australian Consumer Law.
Warranty Periods
- Cases: 2 years
- Cables: 5 years
- Truss: 12 months
- 19″ Racking: 12 months
- Foam: 12 months
- Staging & Drapes: 12 months
- Clearance items: 12 months
What’s Covered
Manufacturing defects under normal use.
What’s Not Covered
Damage caused by misuse, incorrect installation, unauthorised modification, accidents, or normal wear and tear.
Making a Claim
Proof of purchase is required. We may request photos or return of the item for assessment. Remedies may include repair, replacement, refund, or store credit, depending on the circumstances.
For full warranty terms, refer to our Terms & Conditions.